Shipping & Delivery:
For sofa orders placed in designated serviceable areas, you are entitled to exclusive free shipping service with no additional delivery fees incurred whatsoever.
After-sales Service:
Within 30 days from the date of product signing and receipt, complimentary return and exchange services are available, with your premium shopping experience safeguarded throughout the entire process.
Assembly:
Purchasing a sofa includes professional in-home installation service, where senior technicians will visit your residence to complete sophisticated assembly and debugging.
Warranty:
Multi-seater sofas purchased from Decorfan come with a 5-year quality warranty. We select premium materials worldwide to create aesthetic designs, and adopt stringent craftsmanship to ensure the high-end quality and long-lasting durability of our products, promising you an extended service life.
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Shipping & Returns
Free Shipping Service
Free shipping is available in most of the mainland. Shipping surcharge applies to remote areas of your country.
When Will My Order Ship
We usually ship all orders within 1-2 business day. The Estimated Delivery Time is subject to the instructions on each product page.
30 Day Return & Exchange Policy
We offer returns for most items within 30 days of delivery whenever you are not satisfied with the product or change your mind.
When Will I Receive My Refund
When we receive your return, you will be refunded in 3-5 working upon receipt and inspection. The refund will be made to the account that the funds were originally drawn from.
